Rider Reports

While riding: the report panel

The report panel is made for the handlebar remote first, and it is laid out like the Remote Controller Menu and the HUB’s group details: it opens in the side panel next to the map, with the report groups on a rail down its left and the list beside them. In portrait the map keeps the top half, the panel takes the bottom half, and the groups sit on a bar along its foot. Open it from Quick Actions → Report a Closure or Hazard, right under Improve the Map, or from the Remote Controller Menu → Report a Hazard (in the red Safety family), or assign Report a Hazard to the map’s Shortcut button (long-press it to choose). You can also switch on the Report Button in Map Settings → Map Overlays: a round button on the map that opens and closes the panel and lights up while it is open. Drag and resize it in Position Elements like the other map buttons.

On the Trail group: the big row is what OK reports, and its second line says what comes next. Before the first GPS fix the header says Waiting for GPS…; once there is one, it names the road under you.

• Every report is in one list, in four groups: Blocked, Trail, Road and Police & Cameras. The rail lights the group you are in, and the list shows that group’s reports; moving on past its last report carries you into the next group.
• The selected row is the big one, filled with its group’s colour: that is what OK reports. Under its name it says what comes next — Then: Which One? — or Saves at once.
• The header shows the road DMD’s map has under you — On: N-222, On a track — or Waiting for GPS… while there is no fix yet.
• Some reports ask one more thing, like Could You Pass? or How Deep?, in the same panel. It is optional: a bar counts down ten seconds and then the report saves by itself, with the answer marked Default when there is one, so one press is always enough. Moving through the answers starts the ten seconds again.
• Once it is saved, the voice confirms (“Gate Locked reported”) and the panel shows the report with a big Undo button for five seconds, then closes. Signed out of the HUB, the card says “Saved on this device”: the report goes out once you sign in.
• Left alone on the list, the panel closes after 12 seconds. Only one riding panel is up at a time: opening Improve the Map closes this one, and the other way round. Anything else that opens in the side panel takes its place and closes it too.
• Touch works too: drag the list to scroll it, tap a row to report it, a group on the rail to jump to it, the × to close.

Reporting a place on the map

To report somewhere you are not — what you saw there earlier in the ride, or a closure you know of — long-press the spot on the map (or open a place) and pick Location Info → More Actions → Report. The same panel opens, titled Report at This Point, with the road the map has there. The report lands on that point, and its card and the planner say it was placed on the map, not reported on the spot, so riders can weigh it.

What you can report

Each report stays on the map for a set time unless riders keep confirming it (see below).

Sign / Private is for a way you may not ride: a sign bans motor vehicles, or it is private land. Report it even when a public GPX track goes through — riders following that track see it under Rider Reports on This Route.

Extra Difficulty is for a trail that has become harder than the map says — after a storm, say — so other riders know before OpenStreetMap and DMD’s maps catch up.

Police and speed cameras

Police and Speed Camera reports follow the same rule as DMD’s speed-camera warnings: in countries where that may be against the law, their buttons, pins and route entries are hidden, unless you turned on speed cameras in restricted countries yourself. Crossing a border switches them on or off by itself.

What a report carries

• Where you were when you started it, from a GPS fix no older than 10 seconds — not where you are when the follow-up saves a few seconds later.
• The road the map shows there (its name or number, its type and surface), so other riders read “on the N-222” or “on a track”.
• Your vehicle — your last answer to “What did you ride?” when a recording ended — because “couldn’t pass on an Adventure bike” means something different from the same on an Enduro.
• The GPX you are following, if any, by name.

A report is never made from a simulated ride. Other riders never see your name: reports are anonymous. DMD keeps who made a report only to stop abuse.

On the map

From zoom 10, the reports around you show as round pins: red for Blocked and Gate Locked, orange for the state of a trail (Washed Out, Water, Mud / Snow, Extra Difficulty), amber for road hazards, and blue for Police and Speed Camera. A pale pin has not been confirmed by another rider yet.

A tapped pin: what was reported, when, how many riders reported it and when one last confirmed it, and the road it is on. Still There and Gone are your vote.

Tap a pin to see what it is, the date and hour it was reported (and how long ago), how many riders reported it — “Reported by 3 riders”, each rider counted once, with when it was last confirmed — the vehicle it was reported on and the road, with Still There and Gone under it. On a report of your own you get Undo for 12 hours instead.

On your route

While you navigate a route or follow a GPX — including your riding group’s shared route — the Weather / Warnings On Route panel lists Rider Reports on This Route: every report within about 40 m of the line, in the order you will meet them, with how far along the route it is and how long ago it was reported. This list is free, like the country warnings in the same panel.

When the list may not be current it says so: “Rider reports last updated …” when there has been no signal for a while, or “Rider reports could not be loaded for part of this route”. An empty list is never a promise that the way is clear.

When your line passes a report

DMD also tells you as soon as the line you follow passes reports (Police and Speed Camera never trigger it):

• Following a track: a warning names them — “Rider Reports on This Track: Blocked (Sign / Private) · at 12 km”. Tap it for the list. A track is a fixed line, so there is nothing to reroute.
• Navigating, or following a GPX route: Rider Reports on Your Route takes over the progress card, with how far ahead each report is, and two buttons: Reroute to Avoid and Keep My Route. If you press nothing, it keeps your route after 20 seconds. With a remote, up / down choose and the confirm button answers, while the dialog’s Remote focus switch is on, as on the other route dialogs.

Just after starting a navigation: a report 19.3 km ahead. Keep My Route fills up as the 20 seconds run out.

Reroute to Avoid recalculates from where you are and steers round the reports: hard round a closure (Blocked, Gate Locked, Fire, a rider who couldn’t pass, water too deep, a trail now impassable — worth a detour of about 20 km) and lightly round a hazard (about 3 km). When there is no way round within that, you keep the route and DMD tells you: No Way Around. On a GPX route, DMD navigates the rest of it, through its route points ahead, round the reports; the GPX file itself is not changed.

Reports you avoid stay avoided in every route DMD calculates — a reroute later in the ride, tomorrow’s navigation — until they expire, while Warn on My Route is on: switch it off and routes stop avoiding them; switch it back on and they are avoided again. Each report alerts you once per navigation, or once per GPX file you follow.

Keeping reports honest

• Still There from another rider renews a report for its full time again.
• The first Gone shortens what is left of it; a second Gone from a different rider removes it. So does a single Gone from an experienced HUB rider standing right there, or from the rider who made the report.
• A report of the same thing close to an existing one counts as a Still There for that one rather than a second pin.
• You can confirm a report once every 12 hours.
• The first time another rider confirms your report you earn a HUB community point.

Without signal

Adventure riding is often out of coverage, so nothing here needs signal at the moment you tap. Reports and confirmations wait on the device and are sent as soon as there is a connection. The map and the route list keep showing the last reports they loaded, with their age.

Rider Reports or Improve the Map?

Rider Reports are about now: they reach other DMD riders within minutes and expire when the problem is gone. Improve the Map is about for good: it fixes OpenStreetMap, so every map and router gets it, DMD’s included from its next map update. A gate that is locked today is a Rider Report; a new gate across a track is worth both.

Good to know