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iOS & iPadOS

DMD HUB App Support

Help, FAQs and contact for the DMD HUB app for iPhone and iPad — plan routes, share GPX, ride together, and send destinations straight to your DMD2 device.

DMD HUB

About DMD HUB

DMD HUB is the companion app for the adventure riding community. Plan routes with the built-in GPX Planner, share GPX files and locations, join riding groups with real-time member tracking, and discover community content including news, events and services.

DMD HUB Screenshots

The app integrates with DMD2 navigation devices, letting you send destinations directly from HUB to your DMD2 for turn-by-turn navigation, manage your riding groups, load GPX files in the DMD2 map, and much more.

Frequently Asked Questions

You can create a free account directly in the app by tapping "Sign Up" on the login screen, or register on the DMD HUB website. Your account works across both the app and the website.

No! DMD HUB is free to use for everyone. The community features (social feed, GPX sharing, riding groups, locations, events) work without any DMD2 device. The DMD2 integration features (sending navigation destinations, loading GPX files to DMD2) require a DMD2 device.

Navigate to your Riding Group, then go to the GPX/Files section. Tap the "+" button to upload a file from your device or link one from your GPX Manager library. Group members with the appropriate permissions can view, download, and set files as the group's active GPX.

The Route Planner is available on iPad: open Settings and tap Route Planner under Quick Actions. It covers the map, and Map in the bottom menu takes you back. You can create new routes, edit existing ones from your GPX Manager, or edit your riding group's active GPX. Choose from road, scenic, and off-road routing profiles with customizable adventure settings.

Find any location in Community Locations or your Location Manager, then tap the "Navigate" button. You can also share a location from Apple Maps or Google Maps to the DMD HUB app and choose "Navigate to DMD2". The destination will appear on your DMD2 device next time it connects.

Yes, if you let them. Followers signed in to the HUB write beside the map on your trip page, and in this app under Live. Switch Viewer chat on when you start sharing in My Trips, or later on the live trip card; it also comes on by itself when you list the ride on the HUB. Your replies, and Delete or Block on any message, are in the chat under the trip card. Your position may be delayed; the chat is not, so followers see your replies at once. When the ride ends the chat closes, and the trip journal keeps it.

The place turns red on the map, shown together with where you are, and its Location Info opens below: what it is, its phone (tap to call), website and opening hours when the map has them, and its coordinates (tap them to copy them or open them in Google Maps, Street View or OpenStreetMap). Navigate To starts the route. More Actions holds Search Near (search around that place instead of around you, until you tap My Location), Save, Share and Open With another map app. Tapping a result’s pin on the map does the same. Your own places and HUB places open their own pages.

Yes. Type or paste them into Location Search: decimal degrees (41.15794, -8.62911), degrees, minutes and seconds (41°11'36"N 8°17'54"W), degrees with decimal minutes, or a Google Maps link. When you have copied coordinates, the empty search field shows a Paste button. The result shows how far away the point is; tap it to navigate there. They read the same way as in DMD2.

Tap Roadbooks in Quick Actions (the ⚡ button on the map, or the top of Settings), or in My Stuff. The list holds your events’ roadbooks, My roadbooks and Shared with me from the HUB Roadbook Creator, and OpenRally files you open from Files (Open a roadbook from Files, or open a .gpx roadbook with DMD HUB from another app). On the day of an event, Open roadbook on the event card opens it too. The reader shows the roll as on DMD2: each note’s total and partial, tulip, notes and CAP, with the trip’s total and partial, the CAP to follow with a steer arrow, your speed and the distance to the next waypoint. GPS moves the roll to the note you are at and resets the partial at each waypoint; scroll it by hand and it waits, then follows again after 12 seconds or when you tap Resume auto-follow. Tap a note’s total to set the trip to it, and use + / − and reset under the total and partial. The screen stays on while the roadbook is open and the trip keeps counting with the phone locked. A hidden waypoint (WPM) keeps its tulip and notes hidden until you reach it, and the map button shows the route only when the roadbook’s rules allow it (never in FIA mode). The moon button switches to night paper, and the gear button holds the reader’s settings.

Yes, with a Bluetooth keyboard or a handlebar remote that pairs with the iPhone as a keyboard. Open a roadbook, tap the gear button, then under Remote keys tap an action (scroll up or down, total or partial + or −, reset, set the trip to the top note, night paper, resume follow) and press the key you want for it. Switch on Repeat while held to keep scrolling or adjusting while a key is held. The iPhone’s volume buttons can’t be used, and DMD’s own remotes work only with DMD devices.

Download the map of the country you ride in. Tap Settings in the bottom menu, then Offline Maps. The country you are in is listed under Where you are, and every published map is under All regions, by continent. Tap the download arrow next to a map. A downloaded map shows roads, labels, places and the sea with no connection, on the iPhone and in CarPlay (maps published before the sea was added show it only online until you update them), and Location Search finds its places and addresses offline too, as well as your own places. Downloaded maps are not backed up, and you can delete one with the bin icon to free space; it can be downloaded again later. When a newer version of an installed map is published, its row shows the download arrow again.

They are in Settings, in the Map group, and apply to every map in the app, CarPlay included. Online Map: where no map is downloaded, the map loads over the internet, the same map as the HUB planner; switch it off to show downloaded maps only. Map Language: Local shows names as written locally, English prefers English names, and Latin shows names in the Latin alphabet where a place has one. Set Items Zoom: choose from which map scale each road, place and label appears, or hide it. Each scale reads as the distance a map scale bar shows there, such as 200 m or 1 km, as on DMD2. The defaults are the DMD2 map defaults, and Reset all to defaults puts them back. 3D Buildings: when you zoom in to street level, buildings stand up in 3D at their height, as on DMD2, and routes pass behind them. They are not drawn over satellite imagery or in CarPlay. Maps made before 3D buildings show them flat; a downloaded map gets them when you update it in Offline Maps. Zoom Buttons shows or hides the + and − on the map. Map Theme, under Quick Toggles at the top of Settings, keeps the map light or dark whatever the app does; Auto follows the app.

Make sure notifications are enabled in your device Settings > DMD HUB > Notifications. In the app, go to Settings > Notifications to configure which content types trigger notifications. If notifications still don't work, try signing out and signing back in.

The app uses secure token-based authentication that automatically refreshes. If you're frequently logged out, ensure you have a stable internet connection. If the issue persists, try signing out completely, force-closing the app, and signing back in.

Privacy & Data

Your privacy matters to us. DMD HUB collects only the data necessary to provide its features. Location data is used for riding group live tracking (only when you're in a group) and for discovering nearby community content. You can control your profile visibility and notification preferences in the app settings.

The app includes the possibility to report any inappropriate content and block any users.

For full details, please review our Privacy Policy.

Need Help?

Can't find your answer? Our support team is here.

Open a Support Ticket Email Support

Typically reply in 24–48 h.

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