Overview & Account

Signing In & Creating an Account

Signing in to the HUB website.

Your DMD account is one account for the HUB website, DMD², the DMD HUB app for iPhone and iPad, MiniLauncher and Phone Link.

Choose Sign in at the top right of any HUB page, or go to hub.dmdnavigation.com/account/login.

Choosing a password

A password needs 10 to 128 characters with at least one uppercase letter, one lowercase letter, one number and one special character. Common words, four or more of the same character in a row, and runs like 1234 or abcd are refused. A meter under the field shows how strong it is.

When sign-in doesn’t work

• Sign in failed! — Invalid email or password: check both; the page offers Recover password and Register here.
• Email address is not verified yet! Open the link in the email we sent when you registered, or press Send email again for a new one.
• Too many login attempts: after 5 tries in 15 minutes from one place, wait the minutes the page says.
• Account Locked! After 5 wrong passwords the account locks and we email you a password-reset link straight away. Set a new password from it to unlock.

Sign Out is at the bottom of the menu under your picture and of the account sidebar. It also forgets Remember me on that browser.

Overview

Overview — your library in numbers, quick actions and your latest files and places.

Overview is the first entry under your picture and in the account sidebar. Welcome back shows:

• a tile for each thing you keep — Locations, GPX files, Riding groups (and how many more you joined), Events, Roadbooks, Signature tracks, Videos and Services — each opening its page;
• quick actions: New Location, New GPX, New Event, Plan a route (the Web Planner), New Roadbook, Signature tracks, New Video and New Service;
• Latest GPX files and Latest locations: your last four of each.

Account & Security

Account & Security has six tabs along the top: Account, Active Devices, DMD Devices, Licenses, Login History and Your data. DMD Devices and Licenses are in Devices & Licenses.

The Account tab, starting with your public information.

The Account tab is made of sections, each with its own Save changes and Cancel:

• Basic Public Information: your picture, Display name, Profile Visibility (Public or Private), an optional Unique Name and Signature.
• Privacy, Unit Preferences, GPX Files and Social Links.
• Password and the Danger Zone.

Signed-in Devices & Login History

• Active Devices lists the apps signed in to your account — DMD², the HUB app and the other DMD apps, one row per phone, tablet or DMD unit: its name and system, when it was last active, the app version, roughly where it was (city and country) and when it was first seen. Sign out on a row signs that device out; Sign out all devices signs out every one. Use it for a lost or sold device.
• Login History shows your Recent logins in the apps: up to the last 50 over about six months. Nothing there can be changed; it is for spotting a sign-in that wasn’t you. If you see one, change your password.

Browsers where you signed in to the website are not listed; Sign Out in each browser, or change your password.

Download All Your Data

Your data — one archive of everything you keep on the HUB.

Account & Security → Your data makes one ZIP archive of everything you keep on the HUB, to keep as a backup or to take elsewhere:

• your GPX files in their GPX Files folders, with descriptions, details, photos and attachments;
• your Locations as GPX and JSON, with folders, tags and photos;
• your planner projects, roadbooks and trips (timeline, recorded track and photos);
• your profile with its settings and DMD² rider profiles.

• Press Create my archive. It is built in the background — a few minutes for a big library — and you get an email when it is ready; you can leave the page meanwhile. A README inside explains every folder.
• The Download button stays on that page for 7 days, then the archive is deleted. You can make one archive a day.
• Passwords, sign-in codes and live-share links are never put in the archive.
• To bring your GPX library back into a HUB account, choose the archive itself in Restore Backup in GPX Files: it reads only the GPX folder. Restore takes ZIPs up to 500 MB; for a bigger archive, make a ZIP of what is inside its GPX folder and restore that. The rest of the archive is for you to keep; it is not restored.

App Profiles

App Profiles — the six DMD² rider profile slots.

App Profiles are the six rider profile slots of DMD² (see Global Settings & Profiles), here to edit on a big screen. They are for DMD² only. Changes reach your devices within about a minute.

Which profile is active is chosen per device, in the app’s profile switcher, so two devices on one account can ride different slots at the same time.

• Each Slot card shows the profile’s name (or Not configured), its vehicle, how many settings differ from the defaults and when it last synced. The counters on top add up configured slots and overridden settings.
• Create or Edit opens the slot: its picture (Choose photo, crop, Use this photo, or Remove avatar), Display name and Vehicle name; Trip & Odometer with the active trip, Total ODO (Adjust ODO sets a new value in km) and Trip A / Trip B; then every setting by category, with Expand all, Collapse all, a reset per category and Reset ALL to defaults. Save slot saves it.
• Copy to… copies a slot over another one (it replaces what that one had). Clear empties a slot.

Notifications & the Bell

The bell in the top bar tells you what happened on your things and what the riders you follow shared. It sits next to your picture on a computer, and next to the menu button on a phone. When something is new it turns blue and shows how many: 7 new. Click it to open your notifications: on a computer they open on the right; on a phone they slide up from the bottom.

• Click a notification to open its item at that comment. A post opens right in your notifications, with its conversation under it.
• on a conversation mutes it: no more notifications about it. Undo brings them back.
• opens all your notifications as a page: hub.dmdnavigation.com/notifications.
• Signed out, the bell is still there; clicking it lets you sign in or create an account.

Notification Settings

Notification Settings — one row per kind, one switch per way of telling you.

Notification Settings is under your picture, in the account sidebar and behind the in the bell. For each kind of notification, switch on or off whether it shows on the Bell, comes as a Phone push from the DMD HUB app, and goes in the Email digest. Changes save as you click (Saving…, Saved).

Until you change anything, the bell and phone push are on and email is off.

• The kinds are: Comments on my things, Replies to my comments, New from riders I follow, Riders I follow go live, Saves, likes and ratings on my things, New followers and Riders joining my events.
• A — in the Phone push column means that kind is never pushed to your phone: new things from riders you follow, riders going live, and riders joining your events.
• Email digest: turn Email on for a kind and the HUB sends you one email, Weekly or Daily, with the notifications of those kinds you have not seen yet. Nothing new, no email. Every email has an Unsubscribe link.
• Muted lists the conversations and riders you muted, each with Unmute.
• See your notifications opens the full notifications page.

In DMD²

Signing in, the HUB home and the Feed’s bell in the app are in the HUB chapter of the DMD² manual; the same notifications show there, and marking them read in one place marks them read in the other. The rider profiles you edit under App Profiles are explained in Global Settings & Profiles.